We ship via USPS which can take anywhere from 1 - 4 business days. If you are need of expedited shipping, please contact firstname.lastname@example.org before placing order and you will be set up accordingly.
Epona Valley ships internationally via USPS. Delivery can take up to 1-2 weeks. We use USPS to keep your rates low and affordable.
If your package is time sensitive, please reach out before ordering to email@example.com and we will set up a singular DHL rate.
*DISCLAIMER* Epona Valley is not responsible for parcels once they have reached their international post office. Any special needs regarding VAT, Tarrif, etc. must be addressed prior to shipment. Any fees accrued are not associated with Epona Valley.
Each and every piece is made to order here in New York City. Please allow up to 10-12 business days for shipment, however most pieces will be shipped in a shorter amount of time.
Returns and Exchanges
Because each piece is handmade, we cannot accept returns. If you
would like to exchange, that can be done within 7
days of receipt of your piece. Contact firstname.lastname@example.org with
your order #.
Promotional codes and discounts used on items will not be available
for return or exchange. Sale items can not be returned/exchanged. We have the right to refuse items that are not in their original condition.
Any other questions please email:
email@example.com and we will get back to you right away!